VAOIG Inspection of Prescott Arizona VA

Healthcare Inspection Quality of Care Review Bob Stump VA Medical Center Prescott, Arizona 09/19/09. The purpose of the review was to evaluate allegations related to quality of care in several services and the rating change of a peer review at the Bob Stump VA Medical Center (Prescott), Prescott, AZ. Allegations of untimely consultation services; denial of a prompt transfer in an emergent situation; delayed follow up due to miscommunication; delayed orthopedic care; delay in urologic care; and a rating change for a peer review at Prescott, were not substantiated. Although the allegations were not substantiated, the inspection revealed that Prescott lacked a mechanism for tracking their large number of fee basis consults. A physician with fee basis management experience was hired to manage the process. Additionally, during our review, we found a Prescott provider failed to inform leadership about an unacknowledged abnormal chest x-ray from the Southern Arizona VA Health Care System (Tucson). The Prescott Chief of Staff (COS) was made aware of the finding and notified Tucson’s COS. VAOIG