VAOIG Audit of Incomplete C&P Exams

Audit of VA Incomplete Compensation and Pension Medical Examinations 06/25/09. The Office of Inspector General (OIG) conducted an audit to identify opportunities for the Veterans Health Administration (VHA) and the Veterans Benefits Administration (VBA) to increase the number of completed compensation and pension medical examinations (C&P exams). The audit also focused on identifying some of the causes of canceled C&P exams through a review of randomly sampled incomplete C&P exam requests. C&P exams are necessary for VBA personnel to make decisions on veterans’ disability claims. Reducing the number of canceled exams would enable VA to provide veterans C&P benefits more timely, reduce unnecessary work for VA personnel, and provide veterans with better customer service. VAOIG